20+ years of Excellence

Current Openings

Sr. Business Development Executive (3 PM - 12 AM shift)

SynapseIndia is one of the top I.T. outsourcing companies based out of Noida with clients across the globe. We are 20+ years old organization and with expertise of more than two decades, we have worked with both large brands as well as startups. Thousands of startups to large enterprises have achieved business goals with our effective software, web, mobile app development and design services.

SynapseIndia is an equal opportunity employer and provides a great working environment with opportunity of working with overseas clients in Indian working hours.

We are located in Noida SEZ, within 10 minutes’ walk to nearest metro station.

 

Why work with us?

  • We are Microsoft Gold partner, Google partner, Shopify partner company with certified professionals.
  • SynapseIndia is an MNC having clients and employees all over the world.
  • SynapseIndia has 500 IT professionals and has plan to hire more than 500 more developers in the next 5 months.
  • We have structured environment with industry leading CMMI level-3 compliant processes.
  • Several IT professionals joined as developers/programmers and now they are leading a team.
  • Salaries are always paid on time, from the time company started till date, there has never been a delay.
  • Developers get an exposure to interact with international clients (Majorly USA clients) at a very early stage in career.
  • Despite market conditions, we have not laid off people.
  • We never work on holidays. This way, you can maintain your personal as well as professional life balance. 
  • Office timings are from 9:30 AM to 6:30 PM.  2nd and last Saturday of every month is off for everyone.
  • Benefits- Employee Engagement activities, No night Shifts, Rewards Recognition system for outstanding performers, etc.
  • Annual salary review – based on company and individual performance.
  • Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued.

 

Who are we looking for? 

Designation- Sr. Business Development Executive
Skill(s)- Business Development
Experience Range- 3 + years

Work from Home: 3 PM to 12 AM

Work from office twice a week.

 

What is the work? 

  • Handle inbound and outbound inquiries through emails, telephone calls, skype, etc. 
  • Call back escalated clients with courtesy and professionalism if day team unable to connect.  Diffuse situation and reconnect with team.    
  • Respond to email correspondence quickly and competently.    
  • Enter detailed notes into the system while handling calls.    
  • Educate clients on the company’s services, products and promotions.    
  • Multi-task efficiently switching between screens and systems in order to provide quick and accurate information.    
  • Attention to detail, organizational skills, punctual, independent decision-making skills.
  • Ability to meet and exceed measurable performance goals.

 

What skills and experience are we looking for? 

  • Minimum 3 years of experience in project management customer service with an IT company for (web / mobile) projects/services.
  • At least 1 year of experience in inbound/outbound call (preferred).
  • Communicate with prospective clients through emails, telephone calls, skype, etc. for requirement gathering and closure.
  • Experience with international particularly USA customers (preferred).
  • Excellent communication skills with fluency in speaking English and grammar. Be able to express himself well over conference calls and in person meetings (if required in future).
  • Good understanding of technology terminologies and trends i.e. Microsoft, Opensource Frameworks, Ecommerce, Cloud, etc.
  • Experience in dealing with senior positions like CxO as client (preferred).
  • Experience in handling client escalation at project life cycle if required.

 

Note: This is a WORK FROM HOME opportunity.